RMA Request

Return/Exchange requests can be completed in simple steps.

  1. Read through and ensure that your order fulfils the basic criteria for a return/exchange request.
  2. Fill up basic information & order information.
  3. We typically respond to such requests within 2 business days depending on the amount of information provided.
Do prepare photos and videos of the key reason why you are looking to conduct a return/exchange request. The more information you provide, the smoother and faster this process will take.