H7PRO FAQs

1. What category does the H7Pro belong to?

The H7Pro is a seated electric scooter designed for personal mobility. With a maximum assisted speed of 25 km/h (UK-limited mode), it is not classified as an electric moped or motorcycle, and therefore does not require registration, insurance, or a driving licence when used on private land.

2. Can I legally ride the H7Pro on public roads in the UK?

Under current UK regulations, privately owned electric scooters are not permitted on public roads, pavements, or cycle lanes. The H7Pro may only be used on private property with the landowner’s permission.

3. What is the minimum age required to ride the H7Pro?

The H7Pro is designed for adult riders. You must be 18 years or older to operate this model.

4. What are the performance specifications of the H7Pro?

The H7Pro is equipped with a 1200W motor, delivering a top speed of 38 mph (off-road mode).
Its 48V 18.2Ah battery provides up to 43 miles of range, making it an excellent choice for riders who need both strong acceleration and long-distance capability.

5. What terrains are suitable for the H7Pro’s 16" × 4.0" inflatable tyres?

The 16" × 4.0" fat tyres are engineered to handle multiple terrains, including:

  • Snow

  • Sand

  • Gravel

  • Uneven or rough surfaces

These tyres offer improved traction, stability, and comfort across diverse environments.

6. How does the H7Pro ensure a smoother riding experience?

The H7Pro ensures a smooth and stable ride through a combination of:

  • 16" inflatable fat tyres

  • Front fork suspension

  • Rear spring shock absorbers

Together, these systems reduce vibration, absorb bumps, and enhance control on uneven roads.

7. How does the isinwheel Club App enhance the riding experience?

The isinwheel Club App provides a range of smart features, including:

  • Speed mode selection

  • Ambient lighting adjustment

  • Battery monitoring

  • Scooter locking

  • Navigation support

This gives riders greater convenience and full control over their riding settings.

8. The H7Pro LCD shows “P” and the scooter won’t move — how do I fix this?

The “P” indicator is a safety parking lock.
To disable it:
Lift the kickstand and squeeze the brake lever at the same time.
This will unlock the scooter and allow normal riding.