Brand Protection | Official isinwheel Website Verification Guide
Protecting Our Customers and Our Brand
At isinwheel, protecting our customers is just as important as delivering safe, reliable and high-quality mobility products.
As the isinwheel brand has grown internationally, we have identified websites that imitate our brand by using the isinwheel name, logo, product images, product descriptions and other brand assets without authorisation.
Some of these websites may attempt to mislead customers into believing they are purchasing directly from isinwheel.
This page is designed to help you:
- Verify official isinwheel websites
- Identify suspicious or impersonating websites
- Protect your payment and personal information
- Report websites that misuse the isinwheel brand
If you are unsure whether a website is genuine, please verify it here before making a purchase.
Official isinwheel Websites
The following domains are official websites operated by or for isinwheel.
| Market | Official Website |
|---|---|
| 🇬🇧 United Kingdom | isinwheel.co.uk |
| 🇩🇪 Germany | isinwheel.de |
| 🇫🇷 France | isinwheel.fr |
| 🇪🇺 European Union | isinwheel.eu |
| 🇦🇹 Austria | isinwheel.at |
| 🇪🇸 Spain | isinwheel.es |
The official UK customer service email is:
The official UK website publicly lists this address as its customer support contact.
Important
If another website claims to be the “Official isinwheel Website”, “isinwheel Official Store” or otherwise suggests that it is operated directly by isinwheel but its domain is not listed above, please contact us before placing an order.
Authorised retailers and service partners may also sell or service isinwheel products, but they are independent partners and should not represent their own websites as official isinwheel-operated websites. The UK site separately identifies authorised partner retailers and service centres.
Unauthorised / Impersonating Websites Reported
We actively monitor websites that may misuse the isinwheel brand.
The following domains have been identified as not being official isinwheel-operated websites:
| Domain | Status |
|---|---|
| isinwheel.store | ⚠️ Unauthorised / Not an official isinwheel website |
This list may be updated as new websites are identified and verified.
Some unauthorised websites may:
- Use the isinwheel logo without permission
- Copy product images or product descriptions from our official websites
- Claim to be an “Official isinwheel Store”
- Offer unusually large discounts to encourage quick payment
- Collect customer information or payment details
- Provide misleading company or contact information
- Imitate the layout and appearance of an official isinwheel website
Do not assume that a website is genuine simply because it displays the isinwheel logo or sells isinwheel products.
How to Identify an Official isinwheel Website
Before placing an order, we recommend checking the following.
1. Check the domain carefully
The official UK website is:
isinwheel.co.uk
Be cautious of domains containing additional words, unusual extensions, misspellings or variations of the isinwheel name.
Examples of suspicious variations may include:
isinwheel-[word].comisinwheel-[country].shopofficial-isinwheel-[word].com
A website using the isinwheel name in its domain is not automatically an official isinwheel website.
2. Compare the website with our verified domain list
Always check the domain against the official website list on this page.
If you cannot find the website here, contact our customer service team before purchasing.
3. Check the contact information
Official isinwheel UK customer support can be contacted at:
Telephone:
+44 1563 638328
Our official UK Contact Us page lists these customer service details.
Be cautious if a website:
- Uses only a free email address
- Has no customer service information
- Provides contact details unrelated to isinwheel
- Refuses to provide order or company information
4. Be cautious of unrealistic discounts
Extremely low prices can be used by fraudulent websites to encourage customers to make quick purchases.
If an offer appears significantly different from the price on our official website, verify the website before completing payment.
5. HTTPS does not guarantee authenticity
A padlock icon and an https:// address only mean that the connection to the website is encrypted.
They do not prove that the website is operated by isinwheel.
Always verify the actual domain name.
6. Check before entering payment information
If you have any doubt about a website, do not provide:
- Credit or debit card details
- Bank information
- Account passwords
- Identification documents
- Other sensitive personal information
Contact isinwheel first.
What to Do If You Encounter a Suspicious Website
If you find a website claiming to be isinwheel and you are unsure whether it is genuine:
Step 1 — Do not make a payment
Do not enter payment information until the website has been verified.
Step 2 — Save evidence
Take screenshots showing:
- The website address
- Homepage
- isinwheel branding or logo
- Product pages
- Checkout or payment pages
- Contact and company information
Step 3 — Send us the website address
Report the suspicious website to:
Subject:
Suspicious Website Report
Where possible, please include the website URL and screenshots.
Step 4 — We will investigate
Our team will review the website and, where appropriate, take action through relevant domain registrars, hosting providers, e-commerce platforms, payment providers, search engines and other appropriate channels.
Already Made a Payment to a Suspicious Website?
If you believe you may have paid a fraudulent or impersonating website:
Contact your bank or payment provider immediately.
Explain that you may have made a payment to an impersonating or fraudulent merchant and ask what options are available to:
- Block or dispute the transaction
- Protect your card or account
- Submit a chargeback where applicable
You should also save all:
- Payment confirmations
- Emails
- Order confirmations
- Screenshots
- Website URLs
- Messages exchanged with the seller
You can also send this information to:
Report Brand Abuse
We welcome reports from customers, partners, security researchers and online safety providers regarding websites that misuse the isinwheel brand.
Please report:
- Fake isinwheel websites
- Websites falsely claiming to be an official isinwheel store
- Unauthorised use of the isinwheel logo
- Phishing websites
- Suspicious advertisements
- Fake social media accounts
- Fraudulent online stores
Brand Abuse Contact
Email: support@isinwheel.co.uk
Please include the suspicious domain or URL and any available screenshots.
Trademark & Legal Notice
isinwheel® and associated brand assets, logos, product photography, product materials and other intellectual property are protected by applicable intellectual property laws.
Unauthorised parties may not use the isinwheel brand identity in a manner that falsely suggests affiliation with, endorsement by or operation by isinwheel.
Where appropriate, isinwheel reserves the right to take action against unauthorised use of its brand, including reporting infringement or impersonation to:
- Domain registrars and registries
- Hosting providers
- E-commerce platforms
- Payment service providers
- Search engines
- Advertising platforms
- Social media platforms
- Cybersecurity and website reputation providers
- Relevant legal or regulatory authorities
Stay Safe — Bookmark the Official isinwheel UK Website
For customers in the United Kingdom, the official isinwheel website is:
isinwheel.co.uk
We recommend bookmarking our website and accessing isinwheel directly whenever you are shopping for our products, accessories or support.
Official UK customer service:
support@isinwheel.co.uk
Shop safely. Verify before you buy.
