Shipping Time Information

We ship from our Birmingham warehouse in the UK, using trucks or trusted carriers like DHL and DPD to ensure efficient and safe delivery.

• England: Delivery within 1 business day.
• Scotland and Wales: Delivery within 1–2 business days.
• Northern Ireland: Delivery within 1–3 business days.

Note: Delivery refers to the time from dispatch to successful receipt and does not include order processing time (within 24 hours). Please be aware that severe weather or other force majeure events may cause delays in logistics.

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FAQ

1. How can I track my order?
   After we dispatch your order, you will receive an email with a tracking number. You can use this number on the carrier's website to check the shipping status of your package.

2. What should I do if my delivery is delayed?
   During peak shopping seasons, delivery may experience slight delays due to high parcel volumes. Please allow an additional 24 hours or contact our customer service team to verify the delivery status.