Warranty

Important please read:

iSinwheel provides our customers a UK/IE based facility for warranty and repair services on select products to ensure speedy and cost effective turn-around. Some models will need to be shipped directly to the manufacturer for warranty service an or repair.

This Limited Warranty covers all defects in material and workmanship of the product arising or occurring as a result of your normal and ordinary use of the product. In the event a defect covered by this limited warranty occurs, iSinwheel will repair or replace your product in accordance with the terms of this limited warranty. The applicable period for the limited warranty begins from : the original purchase date of the product from iSinwheel customer, and applies to the product in the following ways:

Other Components -6 months

Battery Charger

Battery Pack

Front Wheel and Hub Motor Assembly

Control Board Assembly

Components Subject to Wear -12 months

Deck	Front Fork and Neck Assembly	Rear Fork Assembly	Stem (Battery Cabin)
Dashboard	Stem	Handlebar	Folding Pedal
Spring Cable	Charge Port	Bottom Cover (Metal)	Electronic Throttle
Electronic Brake	Handlebar Grips	Handlebar Ends	Rear Wheel
Headlight	Front Fender	Rear Fender	Brake Light
Front Decorative Strips	Rear Decorative Strips	Deck Grip Tape	Bottom LED Strip
Front Fork Cover	Folding Pedal Cover	Reflective Stickers	Bottom Cover (Plastic)
Kickstand	Fastener Covers	Charge Port Cover

During the maintenance period, the freight will be paid by oneself

Non-Warranty Terms

1.Products purchased from an unauthorized retailer, or purchasing from a retailer that is distributing the product outside their authorized market

2.Damage caused from improper packaging or mishandling during shipment for warranty service, used products, products that have been modified in any way

3.Damage to the product from misuse and/or neglect, or from not adhering to the instructions in the owner’s manual

4.Damage caused by overloading/excessive weight, attempting tricks, running into obstacles such as curbs, or walls, pro-longed exposure to rain, and submersion in water

5.Starting or stopping too quickly (over-accelerating /over-decelerating)
exceeding the maximum speed of the product

6.Climbing or descending hills to quickly

7.Any electrical and/or material damage or breakage not stemming from a manufactures defect.

8.Warranty repairs and fee based repairs process